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Refund Policy

 R Sweet Spot Cafe

Effective Date: April 2026

At R Sweet Spot Cafe, we take pride in preparing fresh food, baked goods, and beverages. Customer satisfaction is important to us, and we aim to resolve issues fairly and quickly.

Food and Beverage Purchases

Due to health and safety regulations, all food and beverage purchases are generally non-returnable once they have been served or taken from the premises.

This policy helps us maintain proper food safety standards.

If There Is a Problem with Your Order

If there is an issue with your order, such as:

  • Incorrect item

  • Quality concern

  • Preparation mistake

  • Missing item

Please notify staff members immediately or as soon as possible so we can address the issue.

Depending on the situation, we may offer one of the following:

  • Replacement item

  • Store credit

  • Refund at management discretion

 

Order Accuracy

Customers are encouraged to review their order at pickup to ensure accuracy. If an issue is identified, we will make reasonable efforts to correct it promptly.

Allergies and Dietary Restrictions

While we take care in preparing our products, our kitchen may handle common allergens including:

  • Dairy

  • Eggs

  • Wheat

  • Nuts

  • Soy

Customers with food allergies or dietary restrictions should inform staff before ordering.

We cannot guarantee that items are completely free from cross-contact.

Refund Method

If a refund is approved, it will typically be issued using the same payment method used for the original purchase when possible.

Processing time may vary depending on the payment provider.

Policy Changes

R Sweet Spot Cafe reserves the right to modify this policy at any time. Updates will be posted on our website.

Contact Information

If you have questions about this policy, please contact:

R Sweet Spot Cafe
501 Roberts CT, Suite 10, Kennesaw, GA 30144
[Insert Phone]
rsweetspotga@gmail.com 

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